Cookie Policy

All you need to know about our Cookie Policy

Welcome to Art Rabbit Limited’s cookie policy (who is collectively referred to as "ArtRabbit”, “we", "us" or "our" in this policy).

First thing’s first: what exactly is a cookie?
A cookie is a small file, often encrypted, which allows a website to recognise a user’s device. It is typically made up of letters and numbers and is downloaded on to your device when you access a website. (It doesn’t involve chocolate chips, but it’s gluten-free. So that’s good)

What does a cookie do?
It allows websites to recognise and distinguish one user from another by tracking activity on a website and customising your experience.

Tracking activity?! Get me out of this Orwellian nightmare!
Now hold on. Yes, cookies track your activity, but it’s not all scary-big-brother-1984-type stuff. The cookies used on our website are strictly so that the website can function properly, or so that we can improve your experience.

...So what exactly do these cookies track?
A few things. Our cookies can be categorised as either being integral to running the site properly (strictly necessary cookies), as a tool that helps us manage and maintain the site (functional cookies), or as a tool that helps us improve the way our site works (analytical or performance cookies).

In more detail, our cookies are broken down into:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, for example, to use e-billing services.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.


Can we get more specific?
Why yes, yes we can. If you want to get into the nitty-gritty crumbs of it all, here’s a comprehensive list of all the cookies we use, both specific to ArtRabbit and from third-party companies:

ArtRabbit’s cookies
1. Name: ar_d, ar_u (rather dispassionate, we know. Welcome to the land of code.)
What is stored: Session information
What it does: This cookie is essential to keep you logged into the website. It also records what you browse and search for so we can personalise the website.
How long it’s stored for: For the length of the session (as long as your browser window is open)

2. Name: ar_l
What is stored: Location information
What it does: This cookie saves information about the location you’re connecting from and allows the ArtRabbit website to show you nearby information that’s relevant for you.
How long it’s stored for: One month

3.Name: ar_rloc
What is stored: Search location information
What it does: This cookie saves your most recent search location so that you don’t have to keep typing in the same place.
How long it’s stored for: One day

4. Name: ar_r
What is stored: Information about your account
What it does: This cookie remembers you so that you can log back into the ArtRabbit website hassle-free.
How long it’s stored for: One month

5. Name: ar_c
What is stored: Cookie notice information
What it does: This cookie tracks if you’ve seen cookie notices when you browse through the site.
How long it’s stored for: One year

6. Name: ar_v
What is stored: List-view preference
What it does: This cookie tracks how you prefer to see your event lists.
How long it’s stored for: One year

7. Name: P_eanut butter_ cookies:
What it does: These allow your taste buds to feel satisfied. Just kidding. It’s too easy to make cheesy cookie puns here. Seriously, who named these things? (A guy named Lou Montulli, apparently. We did the research.)

Third-party cookies
1. Name: uvts, __uvt
Third party: UserVoice
What it does: This cookie is used by UserVoice for their internal statistics. It makes it easier for you to leave feedback and make suggestions for us. The cookie is only set once you click on “Give feedback, report a problem or request access to your information”. Read UserVoice’s GDPR compliance.
How long it’s stored for: One year

2. Name: _ga, _gat, _gid
Third party: Google
What it does: We use Google Analytics as a measurement and evaluation tool rather than an advertising one. The Google Analytics cookies allow us to collect statistics on devices and page visits. We’ve disabled the advertising features within Google Analytics (including pulling demographic and interest info), we’ve anonymised IP addresses by redacting the last 4 digits and we’re making sure no names, addresses, or email addresses are collected. Read Google's overview of privacy and safeguarding data.
How long it’s stored for: _ga for two years; _gat for one day; _gid for one day

3. Name: PREF*, VSC*, VISITOR_INFO1_LIVE*, remote_sid*
Third party: YouTube
What it does: Occasionally, we may embed videos from our official YouTube channel or our partners’ official YouTube channels using YouTube’s privacy-enhanced mode. This mode will set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable information for playbacks of embedded videos using the privacy-enhanced mode. Read more on YouTube’s embedding videos information page.
How long it’s stored for: PREF* expires after eight months; VSC* expires at the end of your session; VISITOR_INFO1_LIVE* expires after eight months; remote_sid* expires at the end of your session

4. Third-party cookies from Stripe

Names: __stripe_mid, __stripe_orig_props, __stripe_sid, private_machine_identifier, scfc, user
What it does: Allows Stripe's API to function.
How long it's stored for: respectively 1 year, 10 months, the length of the session, 10 months, the length of the session and 8 months

Name: machine_identifier, merchant, scfc
What it does: These are also used and set for the Stripe API, but are stored for longer for use in analytics.
How long it's stored for: 20 years, 20 years and 5 years, respectively

Name: cid, checkout-live-session
What it does: For when you use Stripe to checkout so that a transaction can be performed without storing any credit card information.
How long it’s stored for: both for the length of the session

How do I turn off cookies?
You can block cookies by going to the settings menu of your browser and selecting the option to prevent your browser from saving and reading cookie data. You can find a step-by-step guide specific to your browser by following this link here.

Please be wary that as some cookies are integral to the functionality of our website, you might not be able to access all parts of the ArtRabbit website if cookies are completely turned off.

We also use Google Analytics, as explained above, which is anonymous. If you want to opt out completely you can do so by following this link here.

Contact
If you have any questions about this cookie policy or our privacy practices, please contact us by email at support@artrabbit.com.

Follow us on ArtRabbitLast reviewed by ArtRabbit on 19 December 2019